Early Out Self-Pay

Designed to contact patients early in the A/R cycle using a courteous and consultative approach to help patients find a way to pay their bill. We become an extension of our Client’s mission, vision, and values in all interactions with your employees and patients. During this process, we monitor metrics such as aging, payer mix, productivity, account status, and collection rates. This information is used to direct staff in areas of opportunity in order to maximize collection rates.
* HFMA staff and volunteers determined that these healthcare business solutions have met specific criteria developed under the HFMA Peer Review process. HFMA does not endorse or guarantee the use of these healthcare business solutions or that any results will be obtained.

Schedule a quick 15-30 minute call with us for a free consultation to determine your healthcare organization’s needs!

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Self Pay

Enhancing Revenue through Excellence

Explore Wakefield’s Extended Business Office services for healthcare professionals, offering swift follow-up on self-pay balances, balances after insurance, and those post Medicare/Medicaid processing.
Our commitment extends from the initial placement to a comprehensive 120-day cycle. Utilizing advanced technologies, blended dialer campaigns, strategic pay plan management, and customizable statements, Wakefield ensures efficient inventory management, empowering your practice with streamlined processes for optimal financial outcomes.

Why Choose Us

Reduce days in AR

Patient-friendly approach that is focused on account resolution

Work with patients, not debtors

Our service includes

Patient Statements & Mailing

We send out patient statements updating them on their current balances and arrangements. We include facility specific letters, complete with logos and full color.

Patient Calling

Our team handles inbound and outbound early out call center activities.

Dedicated Call Center

Our call centers are available from 8am to 8pm EST time.

Skip-tracing Technology

We can help identify missing patient contact information and update address information.

Insurance Discovery

Identify insurance missed during registration and verify additional insurance provided to our office.

Increased Collections

We help increase collections for our clients.

Excellent Customer Service

Our patient account representatives are trained specifically talk patients regarding the balances. They understand that we are a direct reflection of your office and want to provide a positive experience.

Dedicated Client Success Manager

Dedicated client liaison that specializes s in your business office needs and requirements.

In the complex ecosystem of healthcare finance, the balance between maintaining optimal financial performance and managing healthcare costs is a constant challenge for providers. This delicate balance necessitates a strategic approach to Early Out and Self-Pay processes, a key component in managing the billing and collection cycles effectively while ensuring high-quality patient services. By adopting a model that prioritizes early patient engagement and a consultative approach with Wakefield, healthcare practices can significantly improve their financial health and patient satisfaction levels.