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Revenue Cycle Solutions Customized with YOU in Mind!

The only stop healthcare providers need when managing their revenue cycle & collections operations.

Tell us about your practice needs, and we’ll develop a solution just for you!

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  • Insurance & Patient Services

Our experience serving healthcare organizations is second to none, resulting in healthcare being one of our primary markets. We have AAHAM and HFMA certified billers, belong to numerous healthcare organizations, and participate as sponsors at conferences throughout the country.

If you're looking for revenue cycle services to assist a Hospital, ASC, Physician Group, Behavioral Health Facility, Lab & Diagnostic center, or Emergency Medical group, you came to the right place! Check out our service offerings below to learn which solutions are best suited for you.

Outsourced Revenue Cycle Management
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Extended Business Office
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Early Out
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Remote AR Staffing
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Legacy AR
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Out-of-Network Claims & Collections
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Complex Claims
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Bad Debt & Purchasing Debt
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  • The only stop healthcare providers need when managing their revenue cycle & collections operations.

Wakefield offers powerful solutions that deliver exceptional results, one client at a time. You are the driving force behind the customization of our revenue cycle strategies. From data reporting to communications and beyond, Wakefield listens to you and tailors every solution to your healthcare organization's needs.

  • Why Choose Us?

Over

76

Years of

experience.

Think Big

Being one of the country’s leading revenue cycle management companies requires unrivaled vision, innovation, and execution. We never settle. We challenge our ideas of what’s possible to better meet the needs of our clients.

Trust and Integrity

It’s our core business practice to act with integrity. We earn the trust and respect of patients, our clients, our colleagues and our investors through transparency, security, compliance, privacy, and performance.

Client Success

When our clients succeed, we succeed. We innovate and expand our business offerings and service lines to provide all our stakeholders with new avenues to achieve even greater success.

Compassion

We are caring, compassionate, and driven to delivering a great patient and client experience through outstanding service and a desire for positive outcomes.

Think Big

Being one of the country’s leading revenue cycle management companies requires unrivaled vision, innovation, and execution. We never settle. We challenge our ideas of what’s possible to better meet the needs of our clients.

Trust and Integrity

It’s our core business practice to act with integrity. We earn the trust and respect of patients, our clients, our colleagues and our investors through transparency, security, compliance, privacy, and performance.

Compassion

We are caring, compassionate, and driven to delivering a great patient and client experience through outstanding service and a desire for positive outcomes.

Client Success

When our clients succeed, we succeed. We innovate and expand our business offerings and service lines to provide all our stakeholders with new avenues to achieve even greater success.

Hear It from Our Customers

"They excel in the three areas that matter most: recovery rate, I.T. and customer service."

BALLAD HEALTH - JOHNSON CITY, TN

"They prove that you can collect effectively. And with empathy."

UNIVERSITY OF TENNESSEE MEDICAL GROUP - MEMPHIS, TN

"Wakefield & Associates makes me feel like I am their only client.."

UNIVERSITY OF TENNESSEE MEDICAL CENTER - KNOXVILLE, TN

"I wanted to take this opportunity to thank you and your team at Wakefield and Associates for the fantastic work you do as our collection agency. We appreciate your willingness to respond to our special request promptly. Our organization has been business partners with you since 2004. Thank you for the success of our business commitment. "

BLOUNT MEMORIAL HOSPITAL - KNOXVILLE, TN

"We are extremely pleased with the results Wakefield & Associates has provided, to the extent that they now provide exclusive collection services to all 22 of our imaging centers in 11 states. When retaining a collection agency, we had high expectations for increased revenue. Wakefield & Associates has definitely met those expectations thus far. We look forward to a continued working relationship with them and highly recommend them."

PROSCAN IMAGING - CINCINNATI, OH
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New York City Residents

A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer Affairs’ website. www.nyc.gov/dca. Wakefield & Associates offers the following language access services upon request:
 
(1) Wakefield & Associates offers Spanish-speaking representatives for consumers that prefer to speak with us over the telephone in Spanish.
 
(2) Wakefield & Associates offers Spanish versions of some of its letters.
 
Wakefield & Associates does not offer translation services in any language.
 

This agency is licensed in Maryland as NMLS number: 1048033. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/

The only stop healthcare providers need when managing their revenue cycle & collections operations.

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7005 Middlebrook Pike Knoxville TN 37909

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